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The PC goes into blue screen after starting the emulator

2021-04-20

1. The blue screen immediately following the emulator's execution is caused by not having disabled Hyper-v/VBS, which is necessary for the emulator to run properly. >> How to turn off Hyper-v/VBS.

2. If MuMu freezes at 99% while loading after rebooting the PC following a blue/black screen occurrence, download and run this hotfix here. Decompress the files and double click "double click.bat" to execute it, then restart the emulator.

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Keyword: blue screen Screen Abnormalstartup fail
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Or You can:
1. For users with macOS, please join MuMuPlayer's official Discord and consult the online customer service.
2. For users with Windows, please send a feedback email to support@mumuglobal.com
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