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FAQ MuMuPlayer (macOS) How to solve payment failure?

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How to solve payment failure?

2024-3-29

MuMuPlayer Pro supports payment via Credit Card, Apple Pay and PayPal (other payment methods are coming soon). If you encounter payment failure, please try to check the following failure reasons:

1.Please check whether there is a network failure during your payment, resulting in inability to pay.

2.Please check whether your payment account information is filled in correctly.

3.If you do not pay for a long time, the order will be invalid. You can try to re-create the order and then pay.

If you still cannot pay successfully after completing the above troubleshooting, please contact us for support.

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Or You can:
1. For users with macOS, please join MuMuPlayer's official Discord and consult the online customer service.
2. For users with Windows, please send a feedback email to support@mumuglobal.com
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