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How to solve verification code reception failure?

2024-3-29

When you use your email account to sign up or log in to MuMuPlayer Pro, if you do not receive the email verification code for a long time, please try to check the following failure reasons:

1.Please check whether your email address is correct. If it is wrong, you can return to the previous page, fill in the correct email address and obtain it again.

2.Please ensure that your current email address can receive emails normally.

3.The verification code email may be mistakenly identified as spam, please search the corresponding location in your mailbox.

4.Check whether the network fails when you obtain the verification code, resulting in the inability to trigger sending and receiving verification codes.

If you still cannot receive the verification code after completing the above troubleshooting, please contact us for support.

End of Article

Keyword: Verification Code
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Or You can:
1. For users with macOS, please join MuMuPlayer's official Discord and consult the online customer service.
2. For users with Windows, please send a feedback email to support@mumuglobal.com
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